Privacy Policy

Company: Tres Pescados Properties LLC
Address: 11 Lochness Court, Sacramento, CA 95826
Phone: (916) 277-6093
Email: [email protected]

This Privacy Policy explains how we collect, use, and share personal information when you visit or make a purchase from our website (the “Site”).

By using the Site, you agree to the collection and use of information as described here.

1) Information We Collect

A) Information You Provide Directly

When you place an order, create an account, contact us, or sign up for updates, you may provide:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Messages you send to customer support

B) Payment Information (PayPal & Stripe)

Payments are processed by PayPal and/or Stripe.

  • We do not store full payment card numbers on our servers.

  • Payment processors may collect and process payment details according to their own privacy policies and security practices.

C) Information Collected Automatically

When you browse the Site, we may automatically collect:

  • Device type and browser information

  • IP address

  • Pages viewed, time spent, clicks, and referral sources

  • Approximate location derived from IP

  • Cookies and similar tracking data

2) How We Use Your Information

We use your information to:

  • Process and fulfill orders (payment, shipping, confirmations)

  • Provide customer support and respond to inquiries

  • Prevent fraud, abuse, and unauthorized transactions

  • Improve our website performance, usability, and product experience

  • Send order-related emails (receipts, shipping updates, service notices)

  • Send marketing emails only if you opted in (you can unsubscribe anytime)

3) Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Site functioning properly (cart, checkout, login)

  • Understand site usage and improve performance

  • Detect security issues and prevent fraud

Your choices:

  • You can disable cookies in your browser settings.

  • Some features (like cart/checkout) may not work correctly if cookies are disabled.

4) How We Share Information

We do not sell or rent your personal information to marketers.

We may share limited information with trusted service providers only as needed to operate the store, such as:

  • Payment processors: PayPal and Stripe

  • Shipping and logistics carriers

  • Website hosting and security services

  • Analytics tools (to understand how the Site is used)

We may also disclose information if required to comply with:

  • Legal obligations, court orders, or government requests

  • Fraud prevention, security investigations, or protection of rights/safety

5) Data Retention

We keep personal information as long as needed to:

  • Provide services and fulfill orders

  • Maintain records for legal, accounting, or security purposes

  • Resolve disputes and enforce policies

When no longer needed, we take reasonable steps to delete or anonymize it.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect your data.
That said, no online system is 100% invincible, because humans keep inventing new ways to break things.

7) Your Rights & Choices

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information (when applicable)

  • Opt out of marketing emails at any time

To make a request, contact us at [email protected].

8) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

9) Third-Party Links

The Site may include links to third-party websites. We are not responsible for their privacy practices. If you click away, you’re under their rules now.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective once posted, with the updated Effective Date above. Continued use of the Site means you accept the updated version.

11) Contact Us

If you have questions about this Privacy Policy or your data, contact:

Tres Pescados Properties LLC
11 Lochness Court, Sacramento, CA 95826
Phone: (916) 277-6093
Email: [email protected]